uses our own and third-party cookies to improve user's browsing experience. If you continue browsing our website we consider you’ve accepted our cookies policy. You can change the settings or get more information here Learn more
You are in: Book Hotels > Privacy Policy

Privacy Policy

In accordance with the obligation outlined in article 12 of Act 34/2002, of 11th July, governing information society services and electronic commerce, users are advised that Evenia Travel Services S.L. compiles and stores the following information about visitors to our website:

a) The provider?s domain name (PSI) and/or IP address that gives them access to the web. For example, a user of provider xxx will only be identified with the domain and/or the IP address. This way, we can compile statistics about the countries and servers that most frequently visit our webpage.

b) The date and time of visits to our website. This allows us to track the busiest times and make any adjustments required to avoid problems of saturation during our rush hours.

c) The internet address containing the link that redirected the user to our website. Thanks to this information, we can know the effectiveness of different banners and links that direct users to our service, with a view to promoting those that offer the best results.

d) The number of daily visitors to each section. This allows us to know the most successful areas and to increase and improve their content, with a view to ensuring users obtain more satisfactory results.

Cookies are used to store certain kinds of information about the user, which can only be read by the website that sends them to the user?s computer; normally, cookies are used for statistical purposes in relation to the webpages used, so they will never contain information about personal details. They allow us to obtain the following information:

a) The date and time of the user?s last visit to our website.

b) The content design chosen by the user during their first visit to our website.

c) Security elements involved in controlling access to restricted areas.

Accessing this page might involve the use of cookies, both in its own pages and in pages that are linked or referenced using links. These devices are associated exclusively with a single user; hence the company that owns the website will only use these data with a view to improving its services. The user has the option not to receive cookies or to be informed about fixing them by setting up their browser accordingly. However, the company cannot be held responsible if the disabling of cookies prevents the webpage from functioning correctly.

Although the information obtained is, in theory, totally anonymous, in accordance with Report 327/2003 released by the Spanish Data Protection Agency, users are hereby informed that the aforementioned details will be incorporated into a personal data file for the purposes described above. However, users may access, rectify and cancel their details by writing to: Dpto. LOPD - Evenia Travel Services S.L. , C/Muntaner 401, Entresuelo 1º. Barcelona 08021. Spain.

Treatment of personal data

In accordance with the Spanish Data Protection Act 15/1999, of 13th December, as well as Act 34/2002, of 11th July, governing information society services and electronic commerce, the user accepts that the personal details they provide when making a booking will be incorporated into a file owned by Evenia Travel Services S.L., a trading company constituted in accordance with Spanish legislation, with registered address in Barcelona, for the purposes of developing, delivering and monitoring the service requested and for the correct identification of users who make bookings using the website, and in order to carry out statistical studies on users registered with the aforementioned website with a view to designing improvements in the services provided.

You may, at any time, exercise your right to access, rectify and cancel the personal details you have provided, by writing to: Dpto. LOPD - Evenia Travel Services S.L. , C/Muntaner 401, Entresuelo 1ª. Barcelona 08021. Spain.

Accuracy of details

The user is responsible for ensuring the accuracy of any details provided. Evenia Travel Services S.L. reserves the right to exclude any users who have provided false details from its registered services, and to take any other action permitted by Law.

Furthermore, users must be duly authorised to provide details about third parties. Users must have the consent of all passengers included in a booking to enter their names and surnames in the DETAILS section. The provision of this information by the user implies the latter's sole responsibility regarding the duty to inform said passengers of the content of our Privacy Policy before entering said personal information.

Files for advertising purposes.

If, during the process of making a booking or filling in the form which is located on the home page, the user expresses their wish to receive information about our promotions, their personal details required for communication will be received by Evenia Travel Services S.L. and will be used to keep them informed, either by e-mail or by any other means, of any news, products and services related with our company. They are then informed that, if they wish, their personal details will be incorporated onto a personal data file administered by Evenia Travel Services S.L., and that they may access, cancel, rectify their details or oppose their treatment by writing to: Dpto. LOPD - Evenia Travel Services S.L. C/Muntaner 401, Entresuelo 1º. Barcelona 08021. Spain.